Why can’t I see myself when I try to record a new video?

You will be able to see yourself when you try to record a new video in 5 easy steps:

  1. When you are prompted to the "Record A New Video" screen, you will need to "allow" camera and microphone access.
  2. Right click the video area, and select "Settings" 
  3. Click on the "camera" icon
  4. Ensure you select "USB Video Class Video" from the drop down
  5. Click "Close"

It is important your "camera" is set to "USB Video Class Video". 

Have more questions? Submit a request
Powered by Zendesk